Being late for lessons
You must be on time for your lessons. I will wait a maximum of ten minutes for you to come to your class. If you haven’t arrived in ten minutes, your lesson is cancelled with no refund or rescheduling of this lesson.
Cancellation of lessons
Up to 24 hours notice of cancellation
If you let me know up to 24 hours in advance that you are cancelling your lesson, you can reschedule or receive a refund.
Cancellation within 24 hours of lesson.
My cancellation of lessons
I try to be available for all of my lessons, but there are times when my personal circumstances mean I must cancel a lesson myself. You must accept that this can happen even on the same day of the lesson. In these circumstances your lesson will be rescheduled.
Regular study times
If you are booking regular six or 12 weekly lessons with me, I will try, where ever possible, to give you the same time/day every week. Please understand that this may not always be possible.
Studying in a quiet environment
If you have young children and you are studying at home, please ensure that you have a quiet environment in which you can study English.